SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of primefindsspotlight.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of primefindsspotlight.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🌟🌟🌟🌟🌟 I cannot help but gush over how absolutely adorable this skirt is for our little fur baby! There's just something about seeing her prance around in it that brings a smile to my face. She looks every bit the fashionista, heads and drawing compliments wherever she goes. The design of the skirt itself is worth mentioning. The butterfly motif adds a delightful touch of whimsy making it an instant eye-catcher. It's not overly ostentatious or garish; rather, it has a subtle charm that fits perfectly with her playful personality. Additionally, the stripes lend an air of sophistication to the overall aesthetic. They make her look even more stylish - if that were possible! What impresses me further about this product is its practicality and comfort level for our pet. It's extremely easy to put on – no fumbling or struggling involved which makes dressing up time hassle-free both for us and our pup! Moreover, despite being dressed up, she doesn't seem bothered by the outfit at all; there are no signs of discomfort or irritation. As far as fit goes, we couldn't have asked for better! It sits snugly without being restrictive - allowing freedom of movement while ensuring she looks fabulous at all times. Durability-wise too this skirt has proven its mettle quite admirably so far. We've washed it several times now and I'm happy to report that there hasn’t been any fraying or fading whatsoever —a testament to its high-quality material and construction. In conclusion, from aesthetics to comfort to durability- everything about this skirt checks out wonderfully well which earns it a big thumbs up from me—a thoroughly satisfied dog dad who loves spoiling his fashionable furball with only the best! 👍
I'm absolutely smitten with this darling canine outfit! 😍 The butterfly motif is charmingly feminine without being overly cutesy, which I love. As for the fit? Spot-on; my girl seems comfortable wearing it around the house or out on walks. It’s lightweight enough for summer but not flimsy – quite durable actually. And oh-so-easy to clean; just toss it in the washer and you're good to go!
Five stars ⭐⭐⭐⭐⭐ from me for sure! Got this striped number for our pup as a fun summer addition to her wardrobe and we couldn't be happier with our choice! She gets compliments everywhere we go - she certainly turns heads when she struts down the street in her chic new skirt 🐾 What I particularly appreciate is how well-made it is; quality fabric that stands up against some rough play time.
This dog skirt is amazing! My pup looks so cute in it, and I appreciate how durable the material is - it's survived several washes already!
This skirt has been an absolute hit with both my pooch and me!! The butterfly pattern coupled with those nautical stripes gives off such a vibrant summery vibe...it’s perfect for beach outings or park picnics 🏖️ Not only does my dog look incredibly trendy in it but also seems very comfortable which was essential for me as an owner who prioritizes comfort over style any day of week.
superb
⭐️⭐️⭐️⭐️⭐️ Love this skirt for my fur baby! The butterfly design is adorable and the stripes add a classy touch. It fits perfectly and she seems comfortable wearing it.
Such a stylish addition to my dog's wardrobe!
A definite five-star product ⭐️⭐️⭐️⭐🌟
This striped number has been an absolute hit at all our park picnics 🏖 Not only does she look trendy but also feels comfortable which was crucial for me as an owner who prioritizes comfort over style any day.
👍
Bought this striped skirt as a fun summer piece for our pet's wardrobe, could not be happier with our choice! Quality fabric that stands up against some rough play time.